Physical Access

The main Museum galleries are on ground level and there is step-free access throughout. The historic rooms on the upper floors are only accessible via steps. A virtual tour is continuously screened in the Link Gallery and you can also explore the Museum online.

The Museum has a shop, toilets (including an accessible toilet) and baby changing facilities. Our nearest Changing Places toilet is located in the Barbican Centre.

The Priory Church (located 100m away from the Museum across Clerkenwell Road) has step-free access, while the Crypt is only accessible via flight of steps.

Unfortunately, we do not have any designated parking spaces for visitors with access requirements, however, by calling the Museum in advance, it may be possible to reserve a parking space directly outside the Museum entrance.

We can provide a wheelchair free of charge. Folding stools are available in the Museum Galleries for visitors to borrow.

We can provide a bowl of drinking water for assistance dogs.

For more detailed access information please use the downloadable accessibility guides below:

Autism, neuro-diversity and sensory needs

Ear defenders are available to borrow from the Museum reception. If you would like to know whether a particular time is likely to be busy or quiet in the Museum, please contact us.

During school holidays, we run regular, free workshops which are designed to support autistic and neuro-diverse families and include hands-on making and storytelling inspired by the Museum’s collections. To find out more and to book your free space, please see the Museum’s Eventbrite Page.

To help you prepare for a visit to the Museum, we have created a visual story and sensory map which you might find helpful:

We can provide a bowl of drinking water for assistance dogs.

Support for visitors who are blind and partially sighted

  • If you would like any of the above documents in an alternative format, please email
  • We have display information in large print.
  • We can provide a magnifying glass and sheet magnifier.
  • We can provide a bowl of drinking water for assistance dogs.
  • We are happy to arrange handling sessions for blind and partially-sighted visitors. These must be booked in advance.

Support for visitors who are D/deaf, deafened and hard of hearing

  • All videos have subtitles.
  • There is a hearing loop at the front desk, as well as two further hearing loops in the Chapter Hall and Church, which function for talks and services. If applicable to your hearing aid, please switch it to the ‘T’ position.
  • We can arrange sign interpretation and live subtitling for specific events and study days. This should be requested at the time of booking.
  • We run regular BSL interpreted and Deaf-led tours. For more information, please see the film below.

For more information about our tours, please visit the Museum’s Eventbrite Page.

For more information or assistance, please contact us:


Telephone: 020 7324 4005




The Museum of the Order of St John would like to thank all those who have supported and continue to support its work. In particular, the Museum would like to thank the following for their generosity: