Enquiry service
Before you contact the Museum, you may want to explore our free online resources.
- Research Guides can be found on the Resources page and include the Family History Research Guide
- Online resources can be found on the Resources page
- Frequently asked questions (below)
- Collections Online and the Library Catalogue
As the Museum does not receive regular public funding, we charge a fee of £25 for each research enquiry we conduct on your behalf. This fee covers the cost of staff time and associated administration costs involved in undertaking the research. Please note that payment is not a guarantee that relevant information will be found. Museum staff dealing with your enquiry will arrange a mutually convenient time to take payment in person at the Museum reception or over the phone. This will be done after initial contact about the enquiry has been made and you confirm you wish to go ahead.
Our enquiry service is currently closed for the summer, and will reopen on September 1st. Should you wish to make an enquiry, please contact the Museum team from September 1st onwards at museum@sja.org.uk.
Research visits
If you would like to arrange a research visit to explore materials in person at the Museum, please contact the Museum team at museum@sja.org.uk. We can agree on a mutually agreeable time and date when resources and spaces are available. Museum staff will also advise on a suitable quantity of material for your visit if you wish to consult multiple items. There is no charge for in person visits.
Please note that due to confidentiality some materials are closed documents, and you would need to use the enquiry service for a precis of this information to be prepared for you.