Further information
Special schools and SEND Units
All our activities can be adapted, please talk to us about your requirements when you book.
Cancellation
If you need to cancel your booking, please give us at least two weeks notice. Cancellations must be submitted in writing to museum@sja.org.uk
Late Arrival
If you arrive late on the day, we cannot guarantee that your booked sessions will take place. You may therefore be offered alternative activities (possibly self-guided).
Lunch
Where possible we will endeavour to provide groups who have booked a visit/workshop with a space to eat their packed lunches.
Coats and bags
Space is available in our cloakroom for coats and bags, but no valuables should be left unattended.
Shop
School groups are welcome to make purchases in the Museum Shop, but because of space restrictions we ask for no more than 5 students in the shop at once. Children must be supervised at all times.
Adult supervision
For school visits we require the following staff to pupil ratios:
- Special schools – 1:5
- Primary schools – 1:6
- Secondary schools – 1:15
Teachers and Group Leaders are responsible for the behaviour and general health and safety of their pupils and groups within the Museum. Teachers, leaders, and accompanying adults should remain with their groups at all times for their health and safety, and in case of evacuation.
Risk Assessment
A generic risk assessment will be sent with your booking confirmation. It is intended to be a framework for groups to create their own risk assessment which meets the needs of their group.
Safeguarding
The Museum of the Order of St John is committed to ensuring access to its collections for children and vulnerable adults and that everyone who accesses premises, exhibitions, staff, and resources should be safe and protected from harm.
For more information about St John’s safeguarding policy, please contact Linda Dominguez, Head of Safeguarding:
020 7324 4285
