The main Museum galleries are on ground level and are fully accessible for visitors with access requirements. The historic rooms on the upper floors are not accessible for wheelchair users however, a virtual tour is continuously screened in the Link Gallery and you can also explore the Museum online.
For access to the Church (located 100m away from the Museum across Clerkenwell Road), wheelchair users are asked to call in advance of their visit so that we may ensure that a member of staff is available to facilitate access to all areas of the Church site with the exception of the Crypt, which is located at the bottom of a steep staircase.
The Museum has a shop, lavatories (including an accessible lavatory) and baby changing facilities.
Unfortunately, we do not have any designated parking spaces for visitors with access requirements, however, by calling the Museum in advance, it may be possible to reserve a parking space directly outside the Museum entrance.
For more detailed access information please click here.
Access facilities and resources
Blind or partially-sighted
- Information about our galleries is available in large print. Large print transcripts of guided tours and gallery drama performances are also available.
- Magnifying glasses are available at display cases in the Order Gallery. Additional magnifiers may be obtained from Reception.
- Assistance dogs are welcome in all buildings with dog bowls available from Reception.
- We are happy to arrange handling sessions for blind and partially-sighted visitors. Please contact the Learning and Access Officer for further information.
Deaf and hard of hearing
- BSL signed tours are available. Tours must be booked in advance. For further information please email firstname.lastname@example.org
- We can also arrange sign interpretation for specific events and study days. This should be requested at the time of booking.
- Transcripts of guided tours and gallery drama performances are available.
- There is an induction loop at Reception.
- Assistance dogs are welcome. Dog bowls are available from Reception.
- Wheelchairs are available to borrow free of charge. Please contact us before your visit if you would like to ensure that a wheelchair will be available.
- Folding stools are also available for visitors to borrow; these are issued on a first-come first-served basis and are not available to book in advance, please ask a member of staff on the day of your visit.
Additional learning needs
- All our exhibitions have large print information.
- We can arrange handling sessions, involving original and replica objects for visitors with additional learning needs. Please contact Hannah Agass, Learning and Access Officer, with at least six weeks’ notice.
For more information
Learning and Access Officer
Telephone: 020 7324 4075